Signing up
If you registered with our previous service before 3 December 2025, or are joining us for the first time, you’ll need to create a new account.
How to create an online pension account
To get started, you’ll need your:
- surname
- National Insurance number
- date of birth
- personal email address
- mobile phone number
(If you live abroad, enter your number as + country dialling code and number with no spaces.)
Your email and mobile number will be stored securely in our system to ensure you get important updates on your pension.
After this, the steps may change depending on whether:
